Privacy & Security

PrivacyPolicy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use HeyVoice.ai.

Last updated: December 2024

Information We Collect

Account Information

  • • Name and contact details
  • • Business information
  • • Payment information
  • • Account preferences

Usage Data

  • • Call recordings and transcripts
  • • Voice interaction data
  • • Performance metrics
  • • System logs

How We Use Your Information

Primary Uses

  • • Provide and improve our AI voice services
  • • Process and respond to your requests
  • • Analyze call patterns and performance
  • • Ensure system security and reliability
  • • Comply with legal obligations

Data Security

Security Measures

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls and authentication mechanisms protect your data.

Regular Audits

Regular security audits and compliance assessments ensure ongoing protection.

Data Minimization

We only collect and retain data necessary for service provision.

Your Rights

Access and Portability

You can request access to your personal data and receive it in a portable format.

Correction and Updates

You can request corrections to inaccurate or incomplete personal information.

Deletion

You can request deletion of your personal data, subject to legal and operational requirements.

Opt-out

You can opt out of certain data processing activities, including marketing communications.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • With your explicit consent
  • • To comply with legal obligations
  • • With trusted service providers who assist in our operations
  • • In connection with a business transfer or acquisition
  • • To protect our rights, property, or safety

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@heyvoice.ai
Address: 123 AI Innovation Drive, San Francisco, CA 94105
Phone: +1 (555) HEYVOICE